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Code d'Examen: BCP-222
Nom d'Examen: BlackBerry (Supporting a BlackBerry Enterprise Server v5.0 in an IBM Lotus Domino Environment)
Questions et réponses: 104 Q&As

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NO.1 The BlackBerry Monitoring Service can send notifications using which of the following methods?
(Choose three.)
A. Phone (VoIP)
B. Email
C. PIN
D. Network Broadcast
E. Instant Messaging
Answer: B,C,D

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NO.2 BlackBerry device users have been calling the support desk all day reporting message delays of 5 to
25 minutes. A request has been made to isolate the issue and identify the source. Which of the
following questions will assist with the process? (Choose three.)
A. Do the affected users span multiple messaging servers?
B. Are PIN messages delayed (sending and/or receiving)?
C. Is each user enabled for email message redirection?
D. Was the corporate firewall recently rebooted?
E. Are the messaging servers working properly and without issues?
Answer: A,B,E

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NO.3 After initializing the enterprise activation process on the BlackBerry device, the following error is
displayed: An error has occurred. Please contact your system administrator. What is a possible cause for
this? (Choose one.)
A. The user has not been assigned an IT policy
B. The BlackBerry Synchronization Service is not running
C. The BlackBerry device radio has not been turned on
D. The password that was entered is incorrect
E. The user has not been assigned the appropriate role in the BlackBerry Administration Service
Answer: D

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NO.4 A BlackBerry device user is trying to login to the local Intranet web site but is not able to
authenticate. What could a system administrator do to assist the user with the authentication? (Choose
one.)
A. Resend the IPPP service books to the user that is experiencing the issue
B. Verify the proxy server information within the Blackberry MDS Connection Service
C. Restart the BlackBerry Administration Service to force resending of service books
D. Activate the user with the BlackBerry MDS Integration Service
E. Add the user's name to theserver.property xml file within the BlackBerry Enterprise Server
Answer: B

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NO.5 What are the minimum versions for the BlackBerry Enterprise Solution to support Notes Native
Encryption? (Choose one.)
A. BlackBerry Device Software 4.1, BlackBerry Enterprise Server 4.1, BlackBerry Desktop
Manager 4.1, IBM Lotus Notes 7.0, and IBM Lotus Domino Server 7.0
B. BlackBerry Device Software 4.0, BlackBerry Enterprise Server 4.0, BlackBerry Desktop
Manager 4.0, IBM Lotus Notes 7.0 and IBM Lotus Domino Server 7.0
C. BlackBerry Device Software 4.2, BlackBerry Enterprise Server 5.0, BlackBerry Desktop
Manager 4.2, IBM Lotus Notes 7.0 and IBM Lotus Domino Server 7.0
D. BlackBerry Device Software 5.0, BlackBerry Enterprise Server 5.0, BlackBerry Web Desktop 1.0, IBM
Lotus Notes 8.0 and IBM Lotus Domino Server 8.0
E. BlackBerry Device Software 3.6, BlackBerry Enterprise Server 4.1, BlackBerry Desktop
Manager 4.1, IBM Lotus Notes 6.5 and IBM Lotus Domino Server 6.5
Answer: A

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NO.6 After a system wide maintenance was completed in an organization, the BlackBerry Enterprise Server
was restarted. After a few minutes it was determined that the BlackBerry Dispatcher
Service was failing to start with the system specific error 5608. The system administrator also confirms
the following:
-The BlackBerry Administration Service console is unable to launch
-The BlackBerry Policy and BlackBerry Synchronization Services do not start
Which of the following would be the most likely cause of the issue? (Choose one.)
A. The SRP connection is down
B. Lost connectivity to the messaging server
C. Lost connectivity to the database server
D. The BlackBerry Enterprise Server disk subsystem has crashed
E. A new operating system patch has been installed on the BlackBerry Enterprise Server
Answer: C

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NO.7 The BlackBerry Dispatcher Service communicates with the BlackBerry Collaboration Service, the
BlackBerry MDS Connection Service, the BlackBerry Policy Service and the BlackBerry Synchronization
Service using which of the following ports? (Choose one.)
A. Port 1433
B. This Port is dynamically created upon the BlackBerry Dispatcher Service Startup
C. Port 3200
D. This Port is dynamically created upon the BlackBerry Controller Service Startup
Answer: C

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NO.8 Which of the following are two pieces of information that are required when configuring a remote
component for high availability? (Choose two.)
A. IP addresses
B. Fully Qualified Host Name
C. High Availability Pool Name
D. NetBios Name
E. DNS Alias
Answer: B,C

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NO.9 Which of the following options is NOT available in the BlackBerry Web Desktop Software? (Choose
one.)
A. Wired synchronization of organizer (PIM) data
B. Application Loader
C. Backup and Restore
D. Setting enterprise activation passwords
E. Configuring email message filters
Answer: A

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NO.10 Where can you test the network connectivity from the BlackBerry Enterprise Server to the BlackBerry
Infrastructure? (Choose one.)
A. BlackBerry Administration Service
B. BlackBerry Web Desktop Manager
C. BlackBerry Server Configuration Panel
D. MDS Integration Service Administration Console
E. SQL Management Studio
Answer: C

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NO.11 .A BlackBerry device user is trying to send an email message but is receiving the following error when
trying to send: Failure at Service. The user is unable to send PIN messages as well. They are able to
make phone calls from the BlackBerry device. No other user on the BlackBerry
Enterprise Server is having this issue. What could a system administrator do to troubleshoot this issue?
(Choose one.)
A. Restart the BlackBerry Controller Service to force a mailboxrescan.
B. Associate the user's PIN number back into the database for the users information.
C. Contact the service provider to ensure the correct data provisioning for the user.
D. Wipe the BlackBerry device and complete and enterprise activation process.
E. Ensure the Send As permission is set in Active Directory for this user.
Answer: C

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NO.12 How can a BlackBerry device user assign themselves their own enterprise activation password?
(Choose one.)
A. Inputtheir own password in the enterprise activation screen on the BlackBerry device
B. Specify an activation password in BlackBerry Desktop Manager
C. Launch BlackBerry Device Manager and specify their own activation password
D. When swapping BlackBerry devices the new BlackBerry device will automatically prompt the user for a
new activation password
E. Login to BlackBerry Web Desktop Manager and specify an activation password
Answer: E

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NO.13 Which port is required to be open on the firewall in order for Wi-Fi data to pass from the
BlackBerry device to the BlackBerry Enterprise Server? (Choose one.)
A. 3101
B. 4101
C. 1433
D. 1533
E. 7433
Answer: B

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NO.14 An organization policy has been changed and new security guidelines have been put in place. All
servers that require access to the public Internet must be placed in the DMZ. Which BlackBerry Enterprise
Server component can be place in the DMZ? (Choose one.)
A. BlackBerry Messaging Agent
B. BlackBerry Router Service
C. BlackBerry Dispatcher Service
D. BlackBerry Enterprise Server
E. BlackBerry Collaboration Service
Answer: B

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NO.15 Which method of enterprise activation uses the BlackBerry Router Service to relay the activation email
to a users email address? (Choose one.)
A. Wi-Fi
B. Bluetooth
C. BlackBerry Desktop Manager
D. BlackBerry Administration Service
E. BlackBerry Web Desktop Manager
Answer: A

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NO.16 During the final stage of the wireless enterprise activation the following error is displayed on the
BlackBerry device: IT requires that you connect this handheld to the device manager to continue
activation. What is a possible cause of this? (Choose one.)
A. The BlackBerry device does not have data services enabled
B. The BlackBerry Synchronization Service is not started
C. Wireless backup has been disabled for the user
D. The BlackBerry device is running BlackBerry Device Software prior to 4.0
E. The Disable Wireless Bulk Loads IT policy has been enabled
Answer: E

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NO.17 Which of the following default host and ports will a system administrator need to browse to in order to
configure the BlackBerry Monitoring Service? (Choose one.)
A. https://<servername>:8443/webconsole/app
B. https://<servername>/webconsole/app
C. http://<servername>/webconsole/app
D. http://<servername>:8080/webconsole/app
E. https://<servername>:7443/webconsole/app
Answer: A

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NO.18 How is the initial enterprise activation email message transmitted from the BlackBerry device? (Choose
one.)
A. Encrypted using AES
B. Encrypted using RSA
C. Plain text
D. Encrypted using Triple DES
E. As a hash
Answer: E

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NO.19 What component is responsible for the encryption and decryption of data? (Choose one.)
A. BlackBerry Dispatcher Service
B. BlackBerry Administration Service
C. BlackBerry Controller Service
D. BlackBerry Messaging Agent Service
E. BlackBerry Router Service
Answer: A

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NO.20 During the enterprise activation process the following error is displayed on the BlackBerry device:
IT Policy Rejected What is a possible cause of this error? (Choose one.)
A. The BlackBerry device has been activated on another BlackBerry Enterprise Server
B. The BlackBerry device is listed in the Enterprise Service Policy
C. The user does not have an IT policy assigned
D. The user does not have the appropriate role assigned
E. The BlackBerry Policy Service is not running
Answer: A

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Code d'Examen: BCP-222

Nom d'Examen: BlackBerry (Supporting a BlackBerry Enterprise Server v5.0 in an IBM Lotus Domino Environment)

Questions et réponses: 104 Q&As

Code d'Examen: BCP-620

Nom d'Examen: BlackBerry (Designing and Deploying a BlackBerry Solution in A Microsoft Exchange Environment)

Questions et réponses: 118 Q&As

Code d'Examen: BCP-420

Nom d'Examen: BlackBerry (Maintaining BlackBerry Enterprise Server/Microsoft Exchange)

Questions et réponses: 102 Q&As

Code d'Examen: BCP-221

Nom d'Examen: BlackBerry (supporting BlackBerry Devices/Enterprise version 5.0)

Questions et réponses: 104 Q&As

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NO.1 .When performing a backup of the BlackBerry device using the backup and restore tool in BlackBerry
Desktop Manager, what is the file extension of the backup file that is created? (Choose one.)
A. .bak
B. .sav
C. .ipd
D. .fil
E. .tmp
Answer: C

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NO.2 A user wants to connect a BlackBerry device to BlackBerry Desktop Manager using Bluetooth to
synchronize. Which of the following are requirements? (Choose one.)
A. The computer must be running the Bluetooth software from the manufacturer of the Bluetooth adapter
B. The BlackBerry Bluetooth to USB driver must be installed on the computer
C. The BlackBerry device must have the Wireless Bypass service enabled
D. The BlackBerry device must have the Bluetooth Sync service enabled
E. The computer and the BlackBerry Device must have line of sight of each other
Answer: C

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NO.3 Which two of the following media card settings on the BlackBerry device need to be turned on to copy
files between Windows Explorer and the media card? (Choose two.)
A. Media Card Support
B. USB Flash Drive Bypass Mode
C. Mass Storage Mode Support
D. USB Dongle Support
E. Auto Enable Mass Storage Mode When Connected
Answer: A,C

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NO.4 What happens after the BlackBerry device user has entered the enterprise activation information and
selects Activate on the BlackBerry device? (Choose one.)
A. The BlackBerry Dispatcher Service contacts the BlackBerry device over the wireless network and
negotiates an encryption key
B. The BlackBerry device submits an ETP.DAT email message directly to the BlackBerry
Enterprise Server
C. The BlackBerry device submits the enterprise activation data to the wireless network
D. The system administrator of the BlackBerry Enterprise Server will receive a request to activate, which
can either be accepted or denied
E. The BlackBerry device service books are verified by the BlackBerry Enterprise Server
Answer: C

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NO.5 Which two of the following processes can determine the current build version of BlackBerry Desktop
Manager that is installed? (Choose two.)
A. Right click the BlackBerry Desktop Manager icon on the desktop and review properties
B. Open BlackBerry Desktop Manager > Help > About Desktop Manager
C. Launch the BlackBerry Desktop Manager application and look at the title bar at the top of the
application
D. Open Control panel > Add / remove programs > Select Desktop Manager and choose lick here for
support info in Windows
E. Look on the BlackBerry Desktop Manager CD
Answer: B,D

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NO.6 Which of the following components must be selected during a custom install of BlackBerry Desktop
Software for S/MIME and Wi-Fi support? (Choose one.)
A. S/MIME Support Package
B. BlackBerry device software
C. BlackBerry Security support package
D. Certificate Synchronization
E. BlackBerry advanced networking support
Answer: D

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NO.7 Which three of the following steps can be taken to secure a BlackBerry device remotely if it has been
activated on a BlackBerry Enterprise Server? (Choose three.).
A. Reset the password and lock the BlackBerry device
B. Apply a more restrictive IT policy
C. Send a 911 notification to the service provider with the BlackBerry device PIN from the
BlackBerry Enterprise Server
D. Push disabled service books to the BlackBerry device
E. Perform a remote security wipe and disable the BlackBerry device
Answer: A,B,E

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NO.8 A BlackBerry device user is trying to synchronize personal data and is receiving the following error: No
applications configured for synchronization What might cause this error? (Choose one.)
A. The user MAPI profile is corrupt
B. Other synchronization software on the user computer has caused a conflict
C. The Synchronize application has not been installed in BlackBerry Desktop Manager
D. The user has not run through the configuration steps for the Synchronize application
E. Duplicate items in the user registry have caused a conflict
Answer: D

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NO.9 Which two files are generated by the BlackBerry Desktop Manager during synchronization with
advanced logging enabled? (Choose two.)
A. Dmtrace.log
B. Jvm.log
C. Tiff.log
D. Pttrace.log
E. Sync.log
Answer: C,D

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NO.10 Which of the following will resolve a VM 517 error (Choose one.)Which of the following will resolve a
VM 517 error (Choose one.)
A. Removing and re-inserting the BlackBerry device battery
B. Performing a security wipe
C. Setting appropriate content store permissions
D. Reinstalling the BlackBerry Device Software using the application loader tool
E. Removing and re-seating the BlackBerry device SIM Card Removing and re-seating the BlackBerry
device SIM Card
Answer: D

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NO.11 Which two of the following are types of searches that can be performed in the BTSC? (Choose two.)
A. Targeted
B. Software assisted
C. Boolean
D. Natural Language
E. Choice Focused
Answer: C,D

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NO.12 Which three of the following steps occur during the wireless enterprise activation process? (Choose
three.)
A. Service books are sent to the BlackBerry device from the BlackBerry Enterprise Server
B. The BlackBerry device reboots after it has finished synchronizing all organizer data (PIM) items
C. An encryption key is negotiated between the BlackBerry Enterprise Server and BlackBerry device
D. The BlackBerry Enterprise Server populates the PIN number of the BlackBerry device in the
BlackBerry Administration Service
E. The BlackBerry device must be connected to the user computer to complete the last stage of the
wireless enterprise activation process
Answer: A,C,D

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NO.13 A BlackBerry device user does not possess an organizer application like Microsoft Outlook. Which
translator will work for them to obtain a copy of their contacts and calendar on the computer with
BlackBerry Desktop Manager? (Choose one.)
A. Plain Text
B. ASCII text
C. CSV
D. Notepad
E. Wordpad
Answer: B

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NO.14 Since upgrading the BlackBerry Device Software, a BlackBerry device user is reporting that custom
audio notifications are no longer configured. Which two of the following options may resolve the issue?
(Choose two.)
A. Synchronize using BlackBerry Desktop Manager to import any pre-existing custom audio profiles
B. Create a new Audio Profile in BlackBerry Desktop Manager Media Manager and import it with the
application loader tool
C. Manually recreate the lost notifications in the Profiles application of the BlackBerry device
D. If a backup file was created in BlackBerry Desktop Manager, restoring the Options database will
restore custom profiles
E. Download new ring tone content from the service provider and install using the BlackBerry Browser
Answer: C,D

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NO.15 What is taking place at the Verifying Encryption stage of the wireless enterprise activation process?
(Choose one.)
A. The BlackBerry device and BlackBerry Enterprise Server are negotiating a master encryption key
B. All personal information on the BlackBerry device is being compressed, encrypted and sent over the
wireless network to the BlackBerry
Enterprise Server
C. All settings on the BlackBerry device are being verified by the BlackBerry Enterprise Server for security
considerations
D. The BlackBerry Enterprise Server is sending service book information to the BlackBerry device
E. The BlackBerry device is scanning the BlackBerry Enterprise Server settings for security
considerations
Answer: E

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NO.16 If the BlackBerry device is displaying a lower case edge connection status, which two of the following
actions can a BlackBerry device user perform on the BlackBerry device? (Choose two.)
A. Browse the Internet
B. Send or receive email messages
C. Send or receive SMS messages
D. Send or receive PIN messages
E. Make or receive phone calls
Answer: C,E

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NO.17 A BlackBerry device user filtered message count in the BlackBerry Administration Service is increasing
and no email messages are being forwarded to the BlackBerry device. Which of the following may be the
cause of this? (Choose one.)
A. The user does not have sufficient wireless coverage
B. The BlackBerry device setting for f no filters apply, send email to handheld is set to No The
BlackBerry device setting for if no filters apply, send email to handheld is set to No
C. The user has not been provisioned for Enterprise services
D. The user mail client rules/policies are interfering with message delivery Theuser mail client
rules/policies are interfering with message delivery
E. The service books on the BlackBerry device are corrupt
Answer: B

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NO.18 A BlackBerry device user activates with an incorrect password. What error message will be displayed
on the BlackBerry device? (Choose one.)
A. Incorrect password. Please try again.
B. An error has occurred. Please contact your system administrator.
C. Invalid email address or password.
D. Error.
E. Invalid login credentials.
Answer: B

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NO.19 A BlackBerry device user notices email messages are being randomly deleted from the BlackBerry
device only days after receiving them. The user is not active on a BlackBerry Enterprise Server and does
not use BlackBerry Desktop Manager to synchronize with the messaging client. What are two possible
reasons the user email messages are being deleted? (Choose two.)
A. The email messages database is corrupt
B. The BlackBerry device user does not have sufficient network coverage
C. The BlackBerry device is in a low memory state
D. The hosted mailbox has reached its storage limit
E. The email messages are being automatically filed and hidden
Answer: A,C

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NO.20 By default, which three of the following options will delete all the user data on a BlackBerry device?
(Choose three.)
A. Enter incorrect password 10 times
B. Use the Wipe command in BlackBerry Device Manager
C. Choose Wipe Handheld from general options in security settings
D. Uninstall any application from the Application Permissions menu
E. Use the application loader tool to install new BlackBerry device software
Answer: A,C,E

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Code d'Examen: BCP-222

Nom d'Examen: BlackBerry (Supporting a BlackBerry Enterprise Server v5.0 in an IBM Lotus Domino Environment)

Questions et réponses: 104 Q&As

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NO.1 Which method of enterprise activation uses the BlackBerry Router Service to relay the activation email
to a users email address? (Choose one.)
A. Wi-Fi
B. Bluetooth
C. BlackBerry Desktop Manager
D. BlackBerry Administration Service
E. BlackBerry Web Desktop Manager
Answer: A

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NO.2 Which port is required to be open on the firewall in order for Wi-Fi data to pass from the
BlackBerry device to the BlackBerry Enterprise Server? (Choose one.)
A. 3101
B. 4101
C. 1433
D. 1533
E. 7433
Answer: B

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NO.3 How is the initial enterprise activation email message transmitted from the BlackBerry device? (Choose
one.)
A. Encrypted using AES
B. Encrypted using RSA
C. Plain text
D. Encrypted using Triple DES
E. As a hash
Answer: E

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NO.4 During the final stage of the wireless enterprise activation the following error is displayed on the
BlackBerry device: IT requires that you connect this handheld to the device manager to continue
activation. What is a possible cause of this? (Choose one.)
A. The BlackBerry device does not have data services enabled
B. The BlackBerry Synchronization Service is not started
C. Wireless backup has been disabled for the user
D. The BlackBerry device is running BlackBerry Device Software prior to 4.0
E. The Disable Wireless Bulk Loads IT policy has been enabled
Answer: E

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NO.5 What are the minimum versions for the BlackBerry Enterprise Solution to support Notes Native
Encryption? (Choose one.)
A. BlackBerry Device Software 4.1, BlackBerry Enterprise Server 4.1, BlackBerry Desktop
Manager 4.1, IBM Lotus Notes 7.0, and IBM Lotus Domino Server 7.0
B. BlackBerry Device Software 4.0, BlackBerry Enterprise Server 4.0, BlackBerry Desktop
Manager 4.0, IBM Lotus Notes 7.0 and IBM Lotus Domino Server 7.0
C. BlackBerry Device Software 4.2, BlackBerry Enterprise Server 5.0, BlackBerry Desktop
Manager 4.2, IBM Lotus Notes 7.0 and IBM Lotus Domino Server 7.0
D. BlackBerry Device Software 5.0, BlackBerry Enterprise Server 5.0, BlackBerry Web Desktop 1.0, IBM
Lotus Notes 8.0 and IBM Lotus Domino Server 8.0
E. BlackBerry Device Software 3.6, BlackBerry Enterprise Server 4.1, BlackBerry Desktop
Manager 4.1, IBM Lotus Notes 6.5 and IBM Lotus Domino Server 6.5
Answer: A

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NO.6 During the enterprise activation process the following error is displayed on the BlackBerry device:
IT Policy Rejected What is a possible cause of this error? (Choose one.)
A. The BlackBerry device has been activated on another BlackBerry Enterprise Server
B. The BlackBerry device is listed in the Enterprise Service Policy
C. The user does not have an IT policy assigned
D. The user does not have the appropriate role assigned
E. The BlackBerry Policy Service is not running
Answer: A

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NO.7 Where can you test the network connectivity from the BlackBerry Enterprise Server to the BlackBerry
Infrastructure? (Choose one.)
A. BlackBerry Administration Service
B. BlackBerry Web Desktop Manager
C. BlackBerry Server Configuration Panel
D. MDS Integration Service Administration Console
E. SQL Management Studio
Answer: C

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NO.8 How can a BlackBerry device user assign themselves their own enterprise activation password?
(Choose one.)
A. Inputtheir own password in the enterprise activation screen on the BlackBerry device
B. Specify an activation password in BlackBerry Desktop Manager
C. Launch BlackBerry Device Manager and specify their own activation password
D. When swapping BlackBerry devices the new BlackBerry device will automatically prompt the user for a
new activation password
E. Login to BlackBerry Web Desktop Manager and specify an activation password
Answer: E

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NO.9 Which of the following options is NOT available in the BlackBerry Web Desktop Software? (Choose
one.)
A. Wired synchronization of organizer (PIM) data
B. Application Loader
C. Backup and Restore
D. Setting enterprise activation passwords
E. Configuring email message filters
Answer: A

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NO.10 The BlackBerry Monitoring Service can send notifications using which of the following methods?
(Choose three.)
A. Phone (VoIP)
B. Email
C. PIN
D. Network Broadcast
E. Instant Messaging
Answer: B,C,D

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NO.11 What component is responsible for the encryption and decryption of data? (Choose one.)
A. BlackBerry Dispatcher Service
B. BlackBerry Administration Service
C. BlackBerry Controller Service
D. BlackBerry Messaging Agent Service
E. BlackBerry Router Service
Answer: A

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NO.12 .A BlackBerry device user is trying to send an email message but is receiving the following error when
trying to send: Failure at Service. The user is unable to send PIN messages as well. They are able to
make phone calls from the BlackBerry device. No other user on the BlackBerry
Enterprise Server is having this issue. What could a system administrator do to troubleshoot this issue?
(Choose one.)
A. Restart the BlackBerry Controller Service to force a mailboxrescan.
B. Associate the user's PIN number back into the database for the users information.
C. Contact the service provider to ensure the correct data provisioning for the user.
D. Wipe the BlackBerry device and complete and enterprise activation process.
E. Ensure the Send As permission is set in Active Directory for this user.
Answer: C

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NO.13 BlackBerry device users have been calling the support desk all day reporting message delays of 5 to
25 minutes. A request has been made to isolate the issue and identify the source. Which of the
following questions will assist with the process? (Choose three.)
A. Do the affected users span multiple messaging servers?
B. Are PIN messages delayed (sending and/or receiving)?
C. Is each user enabled for email message redirection?
D. Was the corporate firewall recently rebooted?
E. Are the messaging servers working properly and without issues?
Answer: A,B,E

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NO.14 Which of the following are two pieces of information that are required when configuring a remote
component for high availability? (Choose two.)
A. IP addresses
B. Fully Qualified Host Name
C. High Availability Pool Name
D. NetBios Name
E. DNS Alias
Answer: B,C

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NO.15 After a system wide maintenance was completed in an organization, the BlackBerry Enterprise Server
was restarted. After a few minutes it was determined that the BlackBerry Dispatcher
Service was failing to start with the system specific error 5608. The system administrator also confirms
the following:
-The BlackBerry Administration Service console is unable to launch
-The BlackBerry Policy and BlackBerry Synchronization Services do not start
Which of the following would be the most likely cause of the issue? (Choose one.)
A. The SRP connection is down
B. Lost connectivity to the messaging server
C. Lost connectivity to the database server
D. The BlackBerry Enterprise Server disk subsystem has crashed
E. A new operating system patch has been installed on the BlackBerry Enterprise Server
Answer: C

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NO.16 After initializing the enterprise activation process on the BlackBerry device, the following error is
displayed: An error has occurred. Please contact your system administrator. What is a possible cause for
this? (Choose one.)
A. The user has not been assigned an IT policy
B. The BlackBerry Synchronization Service is not running
C. The BlackBerry device radio has not been turned on
D. The password that was entered is incorrect
E. The user has not been assigned the appropriate role in the BlackBerry Administration Service
Answer: D

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NO.17 A BlackBerry device user is trying to login to the local Intranet web site but is not able to
authenticate. What could a system administrator do to assist the user with the authentication? (Choose
one.)
A. Resend the IPPP service books to the user that is experiencing the issue
B. Verify the proxy server information within the Blackberry MDS Connection Service
C. Restart the BlackBerry Administration Service to force resending of service books
D. Activate the user with the BlackBerry MDS Integration Service
E. Add the user's name to theserver.property xml file within the BlackBerry Enterprise Server
Answer: B

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NO.18 The BlackBerry Dispatcher Service communicates with the BlackBerry Collaboration Service, the
BlackBerry MDS Connection Service, the BlackBerry Policy Service and the BlackBerry Synchronization
Service using which of the following ports? (Choose one.)
A. Port 1433
B. This Port is dynamically created upon the BlackBerry Dispatcher Service Startup
C. Port 3200
D. This Port is dynamically created upon the BlackBerry Controller Service Startup
Answer: C

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NO.19 An organization policy has been changed and new security guidelines have been put in place. All
servers that require access to the public Internet must be placed in the DMZ. Which BlackBerry Enterprise
Server component can be place in the DMZ? (Choose one.)
A. BlackBerry Messaging Agent
B. BlackBerry Router Service
C. BlackBerry Dispatcher Service
D. BlackBerry Enterprise Server
E. BlackBerry Collaboration Service
Answer: B

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NO.20 Which of the following default host and ports will a system administrator need to browse to in order to
configure the BlackBerry Monitoring Service? (Choose one.)
A. https://<servername>:8443/webconsole/app
B. https://<servername>/webconsole/app
C. http://<servername>/webconsole/app
D. http://<servername>:8080/webconsole/app
E. https://<servername>:7443/webconsole/app
Answer: A

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